3 Minimum Entree Charge with mains is $500.00, without Mains is as above (No 2 i.e $1400.00/$1500.00)
4. Flying Woks Van Height for access is 2.570 Metres, it is the clients responsibility to inform Flying Woks in advance the entry and exist points to ensure access is suitable.
5. To activate our services a tax invoice needs to be raised and this can only be done by way of deposit, if a tax invoice is raised with no deposit then followed by a cancellation you will be invoiced for $500.00.
6. Balance to be paid in full before day of function. Payments after day of function completion incur a 5% surcharge.
7. Courses are served within an hour of each other. If you would like to extend the serving time Flying Woks usually (dependent on the size of the function) charges approx $75.00 per additional hour.
8. Serving times are agreed to in advance, Wok staff will adjust final Tax Invoice to charge additional fee when times are exceeded.
9. Estimated time from start to end for a mains only function is approx 3 hours and extended times will incur charges.
10. Set Up Fee covers administration time, travel costs & pack down charges.
11. Client is to advise of stairs, difficult locations of equipment set up in advance. This will ensure set up & service adheres to agreed to times. There may be additional charges incurred for extra staff member: $75.00 - $150.00 dependent on number of stairs and/or location.
12. All Flying Wok equipment can be pre-set in the morning of the function for $200.00.(estimate only - location of event may mean additional charges) Equipment is usually removed at the end of the function though it can be collected on the following day for additional fees.
13. Staff & equipment arrive 1.25 hours before the first course. Customer can pay additional fees to have equipment preset or can organise early set up time at additional hourly rate of $85.00 (approx. dependent on location & no of staff present)
14. All dishes are created as Nut Free (except Pad Satay & Pad Thai Gado Gado, Mie Goreng and Moroccan Tagines)
15. All Noodle and Rice dishes can be created with your choice of beef, chicken, pork, prawn* (*additional charge for prawns). Kosher Meats 20 % extra on stir-fry mains. Gluten Free Dish 10% extra & Gluten free Chicken satay 10% extra
16. Gluten Free dishes are served with rice noodles, vermicelli or steamed Jasmine rice. All dishes are Dairy Free. Pad Thai has shrimp. All Noodle and Rice dishes can be made as Vegetarian except Pad Thai, vegan, Halal, Kosher Gluten Free & other requirements happily accommodated for.
17. A 25% deposit is required (minimum $500) to confirm your booking. Final confirmation of numbers and menu is required one week prior to the function.
18. Payment must be paid on day or before function a 5% fee will apply if settled after function date: Please note as your deposit secures our services and we hold this day for you, it is not refundable. $150.00 Service fee (from deposit ) will be charged and the balance can be applied to a new booking date as long as it is within 6 months.
19. Changes made to menu may change total price.
20. Marquee hire is available at $150.00 you order, we pack, and you pay if it is set up or not. Marquee size 3 x 3 metres and only for wok staff to cook under and NOT APPROPRIATE for guests.
21. It is the clients responsibility to provide a safe working environment including protection from inclement weather.
22. Wait staff available at $50.00 per hour min 3 hours. Please check with office for staff ratio per number of guests.
23. Above ground set up (e.g. on terrace, Level 1, upstairs incurs a charge of $150.00 with lift access and with stairs approx $300.00, dependent on accessibility)
24. Fire alarms if Fire alarms need to be deactivated for a short period of time this is the sole responsibility of Customer
25. Emergency Phone No’s 0433 755 935 (Anton)
26. Credit Card - Visa & Master card incur a 2.5% Charge, American Express payments incur a 5% surcharge.
27. Final Menu Confirmation is required 14 days before day of booking date. We accepts changes to menu, serving times, location & number of serves up to this date and Flying Woks cannot guarantee (though will do our best to accommodate that changes requested after this date can be made. 28. Travel Fee is; within 30kms of Melbourne CBD no charge, every KM after first 30km is charged at $3.00 per km.
29. We usually provide three different main courses. If you would like to extend the range of dishes on offer we charge $195.00 for each additional dish. e.g. if you would like five main courses for your function there would be an additional 2 x $195 = $390.00
30. To combine the Stir Fry menu with a Paella dish e.g. 2 stir fry dishes, 1 x paella - we charge an additional $395.00
31. We usually operate the mobile kitchen from one "station" with one or two queue of people For each additional station, a charge of $595.00 may be applied.
Flying Woks Australia Pty Ltd Ph 1300 00 9657 Mb 0433 755 935 PO BOX 1100, SUNSHINE WEST, VICTORIA, 3020 ABN 33 083 228 602 Since 1998, catering for Melbourne and beyond.......May the Woks be With You!